Customer Care

Customer Care

WHEN WILL MY ORDER ARRIVE?

Standard Delivery is sent with royal mail on a 48 tracked service and takes 2-3 working days.
Next day delivery is sent with Royal mail special next day
guaranteed by 1pm and is dispatched the same day if you order before 1pm
and you will receive the following working day by 1pm. This service
only applies for orders place Monday to Thursday excluding
bank holidays.
Saturday delivery is sent with Royal mail Saturday guaranteed
service. Orders ordered on a Friday before 1pm and choose this service
will receive Saturday before 1pm.
International delivery is send with royal mail on a tracked and signed and tim scale is dependent on location and customs.
 

CAN I AMEND MY ORDER?

 

As we try and get orders out as quickly as possible we can’t always guarantee we can amend an order. If you have made a mistake with the order please fill out the contact form on our contact page and one of our advisers will assist you. For the fastest response call us on 01942 818335 or email @libertybluff.com

 
 

CAN I RETURN MY ORDER?

Of course! If you have changed your mind we are happy to refund your order, providing:

  • Items must be returned within 14 days from the date you receive your order.
  • Items must be in original packaging and unused
  • We kindly request that footwear is tried on indoors and doesn’t show any signs of wear
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